Returns & Exchanges
At EXUVIANCE, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, we accept returns of products in their original condition within 30 days of the delivery date.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack the products in their original packaging, ensuring all lids are tightened to prevent leakage during transit.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return box.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing